Shipping policy

Shipping Policy

United Kingdom Shipping Only

We currently ship to addresses within the United Kingdom only. International shipping is not currently available.

Shipping Rates

Secure UK tracked delivery (2–3 working days): £3.99

Free UK tracked delivery is automatically applied to orders over £50.

An optional priority delivery upgrade may be available at checkout for faster delivery.

Order Processing & Dispatch

Orders are typically prepared and dispatched within 1 working day.

All Funko Pops are supplied with a Pop Protector Included.

Orders placed on weekends or UK public holidays will be processed on the next working day.

Delivery Times

Estimated delivery times are as follows.

Secure UK tracked delivery: 2–3 working days from dispatch.

Priority delivery upgrade: Estimated 1–2 working days from dispatch.

Delivery timeframes are estimates and may occasionally vary due to carrier delays or factors outside our control.

Fulfilment

Orders are dispatched using tracked UK delivery services.

Tracking information will be provided once your order has been dispatched.

Incorrect Addresses

Please ensure your delivery address is entered correctly at checkout. We cannot be held responsible for delays or losses caused by incorrect or incomplete address information provided by the customer.

Lost or Delayed Orders

If your order has not arrived within the estimated delivery timeframe, please contact us at info@rockboxtoys.co.uk and we will assist in investigating the issue.

Shipping & Returns

Shipping costs for priority delivery upgrades are non-refundable. Return postage costs remain the responsibility of the customer unless an item is confirmed as faulty or incorrect.

For full details, please refer to our Return Policy.